FAQ

Frequently Asked Questions

Quick answers to common questions

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No. Our deodorant doesn’t block sweating — it naturally neutralizes odor.

Apply the deodorant to clean, dry underarms. On busy days or before important events, you can apply a bit more for extra confidence.

Scoop a small amount with your fingertip and apply to clean, dry underarms.

Gently massage in until fully absorbed.

On average, 4–6 weeks depending on usage. With moderate use, it may last longer.

  1. Remove the cap from the tube.
  2. Twist the inner ring clockwise to remove it.
  3. Take out the empty refill.
  4. Remove the cap from the new refill and place it into the tube.
  5. Reinsert the inner ring by twisting it counterclockwise.

Note: If the refill feels too hard to twist, warm it briefly in your hand — it will soften slightly and become more flexible.

If too much is applied and hasn’t absorbed into the skin, it may leave a light trace on dark clothing. We recommend dressing first, then applying deodorant.

If it does get on clothing, it can be easily removed with clean water.

Yes. Our goal is to reduce plastic waste and support sustainable habits.

You only buy the aluminum case once — after that, you only need refills.

Yes! Our BARE unscented version is ideal for pregnant or breastfeeding women and those with sensitive skin.

Avoid using it immediately after shaving.

If possible, shave the night before. If not, allow at least one hour between shaving and application.

When switching from conventional (often aluminum-based) antiperspirants to a natural deodorant, it may take 1–4 weeks for your body to adjust. This is called the detox period.

During this time:

• You may sweat more — this is normal.

• Stronger odor, itching, or rash may occur — these are temporary and part of your body’s natural cleansing.

• Your skin may need time to adapt to the new formula.

Don’t worry — it will pass! Most people adjust within a few weeks, and the skin's microbiome balances itself.

Tip: During this time, apply the deodorant more regularly, exfoliate underarms 1–2 times a week, and wear breathable, natural fabrics.

Yes! CIAO deodorant is natural and aluminum-free, making it a great option for teens and young people whose skin is often more sensitive and hormonally active.

We especially recommend the unscented BARE version, which contains no essential oils and is extra gentle.

It also helps that CIAO doesn’t block sweating but supports the body’s natural balance — exactly what developing bodies need.

CIAO stick deodorant is stable at room temperature and in everyday conditions.

Since it’s made with natural ingredients, it may soften in high heat (e.g., in direct sun, a hot car, or during summer transport).

In cold conditions, it may feel hard at first, but softens quickly with body heat.

We recommend storing it at regular room temperature and avoiding long exposure to heat or sunlight.